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I am an Associate Researcher in the Technology for Emerging Markets Group at Microsoft Research India in Bangalore. My research interest is in the area of Ethnographic UI Design. My current work has been in User Interfaces for Illiterate and Semi-Literate Users. I have a Masters degree in Design from Institute of Design, Illinois Institute of Technology, Chicago, USA (2005) and Bachelors degree in Architecture from Visvesvaraya National Institute of Technology, Nagpur, India (2002).

 

 

Indrani Medhi

indranim@microsoft.com

 

 

      

 

Projects

 

 

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Text-Free UI project

People involved: Indrani Medhi, Kentaro Toyama

Text-Free User Interfaces are design guidelines for computer-human interfaces that would allow any first-time, non-literate person, on first contact with a PC, to immediately realize useful interaction with minimal or no assistance. We arrived at the following design principles through an ethnographic design process involving over 300 hours and 250 people from urban slums in Bangalore, India: extensive use of hand-drawn, semi-abstracted cartoons with voice annotation, aggressive mouse-over functionality, a consistent help feature, and looping full-context video dramatizing the purpose and mechanism of the application. We have applied these principles to three applications – job-search for the informal labor market, health-information dissemination, and an electronic map. Rigorous user evaluations show that the text-free designs are strongly preferred over standard text-based interfaces and that first-time, non-literate users are, in fact, able to navigate through text-free UIs meaningfully. Recently, we have also begun exploring design principles for mobile phones, as well as to understand characteristics of the cognitive styles of those with little formal education. 

Go to project page >>

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 Hope PC project

People involved: Indrani Medhi, Kentaro Toyama

The goal of the Hope PC project is to understand (1) what a very low-income family would want out of a PC, (2) what usability issues they might encounter, and (3) what impact a PC might have on the family’s socio-economic status and behaviors. We are providing a PC with Windows Starter Edition to a low-income family residing in a Bangalore slum community for a period of one year. Through interviews and observations, we seek to understand how the family responds to the PC.

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 Health Worker project

People involved: Indrani Medhi, Kentaro Toyama, Archana Prasad

 

The goal of this project is to understand the role of computing technology to aid health workers in effective health information gathering and transmitting process. We are currently working with preventive and social medicine centers and health workers, doing ethnography on field; studying existing information and communication materials; checking the possibility of designing innovative tools for collecting health information.

 

 

 

      Publications

 

 

 

1.    Medhi, I., Menon, G., and Toyama, K. Challenges in Computerized Job Search for the Developing World. Proc. of ACM Conference on Computer Human Interaction (CHI), Florence, Italy, April 2008 (to appear)

 

2.    Prasad, A., Medhi, I., Toyama, K., and Balakrishnan, R. Exploring the Feasibility of Video Mail for Illiterate Users. Proc. of International Working Conference on Advanced Visual Interfaces (AVI), Napoli, Italy, May 2008 (to appear)

 

3.    Medhi, I. and Toyama, K. Full-Context Videos for First-Time, Non-Literate PC Users. IEEE/ACM International Conference on Information and Communication Technologies and Development. India, December 2007

 

4.    Indrani Medhi, User-Centered Design for Development. ACM Interactions. COLUMN: Forum: under development Volume 14 ,  Issue 4  (July + August 2007), 12 -14  

 

5.    Indrani Medhi, Kentaro Toyama, Full-Context Videos for First-Time, Illiterate Users. ALT. CHI forum at ACM CHI '07, San Jose, USA, April 2007

(Selected as the highest ranked paper)

 

6.  Indrani Medhi, Kentaro Toyama (Mentor) CHI Workshop position paper on User-Centered Design and International Development, San Jose, USA,  April 2007

 

 

7.    Medhi, I. and Kuriyan R. Text-Free UI: Prospects for Social Inclusion. International Conference on Social Implications of Computers in Developing countries. Brazil, May 2007

 

8.    Medhi, I., Prasad, A. and Toyama K. Optimal Audio-Visual Representations for Illiterate Users. International World Wide Web Conference Committee. Canada, May 2007

 

 

9.  Medhi, I., Sagar A., and Toyama K. Text-Free User Interfaces for Illiterate and Semi-Literate Users. International Conference on Information and Communication Technologies and  Development. Berkeley, USA, May 2006

(Selected for the best paper edition of the ITID-Information Technologies and International Development journal)

 

10. Medhi, I., Pitti B. and Toyama K. Text-Free UI for Employment Search. Asian Applied Computing Conference. Nepal, December 2005

 

 

 

      The Technology for Emerging Markets Group page>>