Jonathan Grudin
I work in the Adaptive Systems and Interaction Group at Microsoft Research, part of the Microsoft Corporation. My research is in human-computer interaction and
computer supported cooperative work, with a particular focus on the design, adoption and use of group support
technologies. Some of the work below was done in the Collaborative and Multimedia Systems Group.
Prior to joining Microsoft Research, I was Professor of Information and Computer Science
at University of California, Irvine. I have taught at Aarhus University, Keio University, and the University of
Oslo, and worked at the MRC Applied Psychology Unit, Wang Laboratories, and MCC since earning my Ph.D. at UC San Diego.
(Life before Microsoft)
My wife Gayna Williams is a Usability Manager at Microsoft. Our daughters Eleanor and Isobel are not yet considering career options.
Supporting Interaction In Organizations:
I am interested in challenges in designing and using technology to support people in group and organizational settings.
These are quite different: we have interacted in groups for millions of years and the challenge is to support natural capabilities that are unlikely to be changed.
Organizations have only existed for thousands of years and are very much subject to modification.
In both cases, technology design, adoption and use require attention to context,
including features that promote awareness of the relevant people, objects, and events, and through social conventions that elicit such information.
As awareness technologies produce more efficient and effective interaction, they bring to the fore issues of privacy, trust, reciprocity, and accountability.
Another challenge is the need to support work at a more detailed, individual level while at the same time enabling people
to interact intelligibly. Among the papers below, some current interests appear in those on information displays, emerging conventions in technology use,
effects of digital representation, and challenges in building widely useful platforms.
Collaborative Information Retrieval:
Most examination of information retrieval is from the perspective of individuals.
In this NSF-sponsored project investigators at Microsoft, Boeing, RISO, and the University of Washington are considering the way that
workgroups or teams determine needs and retrieve and disseminate information.
CHI Academy and ACM TOCHI |
In 2004 I was inducted into the ACM SIGCHI CHI Academy. From 1997 through 2003 I was the Editor-in-Chief of ACM Transactions on Computer-Human Interaction.
Recent Publications and Papers |
Field Studies and Analysis
- Managerial Use and Emerging Norms: Effects of Activity Patterns on Software Design and Deployment.
J. Grudin, 2004. Proc. HICSS-37, CD-ROM, 10 pages.
(PDF)
- Return on Investment and Organizational Adoption.
J. Grudin, 2004. Proc. CSCW 2004, 274-277.
(PDF)
- Personas: Practice and Theory.
J. Pruitt and J. Grudin, 2003. Proc. DUX 2003, CD ROM, 15 pages.
(PDF)
- Messaging and Formality: Will IM Follow in the Footsteps of Email?
T. Lovejoy and J. Grudin, 2003. Proc. INTERACT 2003, 817-820.
(PDF)
- Information Seeking and Sharing in Design Teams.
S. Poltrock, J. Grudin, S. Dumais, R. Fidel, H. Bruce and A.M. Pejtersen, 2003. Proc. GROUP 2003, 239-247.
(PDF)
- Leaders Leading? A Shift in Technology Adoption.
J. Grudin, 2003. CHI 2003 Extended Abstracts, 930-931.
(PDF)
- Personas, Participatory Design and Product Development: An Infrastructure for Engagement.
J. Grudin and J. Pruitt, 2002. Proc. PDC 2002,144-161.
(PDF)
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Discretionary Adoption of Group Support Software: Lessons from Calendar Applications.
L. Palen and J. Grudin, 2002. In B.E. Munkvold, Implementing Collaboration Technologies in Industry, 159-180. Springer Verlag.
(PDF)
- Desituating Action: Digital Representation of Context.
J. Grudin, 2001. Human-Computer Interaction, 16, 2-4, 269-286.
(PDF)
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Partitioning Digital Worlds: Focal and Peripheral Awareness in Multiple Monitor Use.
J. Grudin, 2001. Proc. CHI 2001, 458-465.
(PDF)
- Digitally Mediated Interaction: Technology and the Urge System.
J. Grudin, 2000. In G. Hatano, N. Okada, and H. Tanabe (Eds.), Affective Minds, 159-167.
Elsevier.
(PDF)
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Meeting at the Desktop: An Empirical Study of Virtually Collocated Teams.
G. Mark, J. Grudin, and S. E. Poltrock, 1999.
Proc. ECSCW 99, 159-178.
(PDF)
Studies of Prototype Multimedia Systems
- Multimedia Annotation: An Unsuccessful Tool Becomes A Successful Framework.
J. Grudin and D. Bargeron, 2005. In K. Okada, T. Hoshi, and T. Inoue (Eds.), Communication and Collaboration Support Systems. Ohmsha.
(PDF)
Earlier version: D. Bargeron and J. Grudin, As Users Grow More Savvy: Experiences with a Multimedia Annotation Tool.
Proc. HICSS-37, CD-ROM, 10 pages, 2004.
(PDF)
- Automating Lecture Capture and Broadcast: Technology and Videography.
Y. Rui, A. Gupta, J. Grudin, and L. He, 2004. Multimedia Systems, 10, 1, 3-15.
(PDF)
Earlier version: Videography for Telepresentations,
Proc. CHI 2003, 457-464.
(PDF)
- Supporting Engagement in Asynchronous Education.
S. LeeTiernan and J. Grudin, 2003. CHI 2003 Extended Abstracts, 888-889.
(PDF)
- Notification for Shared Annotation of Digital Documents.
A.J.B. Brush, D. Bargeron, A. Gupta, and J. Grudin, 2002. Proc. CHI 2002, 89-96.
(PDF)
- Asynchronous Collaboration Around Multimedia Applied to On-Demand Education.
D. Bargeron, J. Grudin, A. Gupta, E. Sanocki, F. Li, and S. LeeTiernan, 2002. Journal of MIS, 18, 4, 117-145.
(PDF)
- Supporting Interaction Outside of Class: Anchored Discussions vs. Discussion Boards.
A.J.B. Brush, D. Bargeron, J. Grudin, A. Borning, and A. Gupta, 2002. Proc. CSCL 2002, 425-434.
(PDF)
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Fostering Engagement in Asynchronous Learning Through Collaborative Multimedia Annotation.
S. LeeTiernan and J. Grudin, 2001. Proc. INTERACT 2001, 472-479.
(PDF)
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Linking Public Spaces: Technical and Social Issues.
G. Jancke, G.D. Venolia, J. Grudin, J.J. Cadiz, and A. Gupta, 2001. Proc. CHI 2001, 530-537.
(PDF)
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Asynchronous Collaboration Around Multimedia and its Application to On-Demand Training. ⇒ BEST PAPER AWARD
D. Bargeron, A. Gupta, J. Grudin, E. Sanocki, and F. Li, 2001. Proc. HICSS-34, CD-ROM, 10 pages.
(PDF)
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Designing Presentations for On-Demand Viewing.
L. He, J. Grudin, and A. Gupta, 2000. Proc. CSCW 2000, 127-134.
(PDF)
Short version in CHI 99 Extended Abstracts, 276-277.
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Distance Learning Through Distributed Collaborative Video Viewing.
J.J. Cadiz, A. Balachandran, E. Sanocki, A. Gupta, and J. Grudin, 2000. Proc. CSCW 2000, 135-144.
(PDF)
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Using Web Annotations for Asynchronous Collaboration Around Documents.
J.J. Cadiz, A. Gupta, and J. Grudin, 2000. Proc. CSCW 2000, 309-318.
(PDF)
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Presenting to Local and Remote Audiences: Design and Use of the TELEP System.
G. Jancke, J. Grudin, and A. Gupta, 2000. Proc. CHI 2000, 384-391.
(PDF)
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Comparing Presentation Summaries: Slides vs. Reading vs. Listening.
L. He, E. Sanocki, A. Gupta, and J. Grudin, 2000. Proc. CHI 2000, 177-184.
(PDF)
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Evolving Use of a System for Education at a Distance.
S. A. White, A. Gupta, J. Grudin, H. Chesley, G. Kimberly, and E. Sanocki, 2000.
Proc. HICSS-33, CD-ROM, 10 pages.
(PDF)
Short version in CHI 99 Extended Abstracts, 274-275.
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Auto-Summarization of Audio-Video Presentations. ⇒ BEST PAPER AWARD
L. He, E. Sanocki, A. Gupta, and J. Grudin, 1999. Proc. MultiMedia 99, 489-498.
(PDF)
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Time-Compression: Systems Concerns, Usage, and Benefits.
N. Omoigui, L. He, A. Gupta, J. Grudin, and E. Sanocki, 1999.
Proc. CHI 99, 136-143.
(PDF)
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Annotations for Streaming Video on the Web: System Design and Usage Studies.
D. Bargeron, A. Gupta, J. Grudin, and E. Sanocki, 1999.
Proc. WWW8, 61-75.
(PDF)
(HTML)
Slightly modified version appeared in Computer Networks, 31, 1999, 1139-1153.
Short version in CHI 99 Extended Abstracts, 278-279.
Essays
- Crossing the Divide.
J. Grudin, 2004. ACM Transactions on Computer-Human Interaction, 11, 1, 1-25.
(PDF)
- Communication and Collaboration Support in An Age of Information Scarcity.
J. Grudin, 2005. In K. Okada, T. Hoshi, and T. Inoue (Eds.), Communication and Collaboration Support Systems. Ohmsha.
(PDF)
- The West Wing: Fiction Can Serve Politics.
J. Grudin, 2003. Scandinavian Journal of Information Systems, 15, 73-77.
(PDF)
- Group Dynamics and Ubiquitous Computing.
J. Grudin, 2002. Communications of the ACM, 45, 12, 74-78.
(PDF)
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Has the Ice Man Arrived? Tact on the Internet.
J. Grudin, 1999. IEEE Intelligent Systems, 14, 1, 8-9.
Surveys
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Readings in Human-Computer Interaction: Toward the Year 2000.
R. M. Baecker, J. Grudin, W. A. S. Buxton, and S. Greenberg (Eds.), 1995. Morgan Kaufmann.
- Computer-Supported Cooperative Work and Groupware.
J. Grudin and S. E. Poltrock, 1997.
In M. Zelkowitz (Ed.),
Advances in Computers Vol. 45,
269-320. Academic Press.
- Organizational Issues in Development and Implementation of Interactive Systems.
J. Grudin and M. L. Markus, 1997.
In M. G. Helander, T. K. Landauer, and P. Prabhu (Eds.),
Handbook of Human-Computer Interaction (2nd Edition),
1457-1474. Elsevier Science.
- CSCW and Groupware: Their History and Trajectory.
J. Grudin, 1999. In Y. Matsushita (Ed.), Designing Communication and Collaboration Support Systems, 1-15.
Taylor & Francis.
- Groupware.
J. Grudin and S. E. Poltrock, 1999. In J. G. Webster (Ed.), Encyclopedia of Electrical and Electronics Engineering, Vol. 8, 512-523. Wiley.
- Collaborative Information Retrieval (CIR).
R. Fidel, H. Bruce, A.M. Pejtersen, S. Dumais, J. Grudin and S. Poltrock, 2000. Information Behaviour Research, Vol. 1, 235-247.
- Seeding, Evolutionary Growth, and Reseeding: The Incremental Development of Collaborative Design Environments.
G. Fischer, J. Grudin, R. McCall, J. Ostwald, D. Redmiles, B. Reeves, F. Shipman, 2001. In G.M. Olson, T.W. Malone and J.B. Smith (Eds.) Coordination Theory and Collaboration Technology, 447-472. Lawrence Erlbaum.
- The Organizational Contexts of Development and Use.
J. Grudin and M. L. Markus, 2004. In A.B. Tucker, Jr. (Ed.), CRC Computer Science Handbook, Second Edition.
CRC Press. (Reprint of version appearing in 1997 edition.)
Selected Earlier Papers (PDF only)
- Adapting a psychophysical method to measure performance and preference tradeoffs in human-computer interaction.
J. Grudin and Allan MacLean, 1984. Proc. INTERACT '84, 737-741.
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Why CSCW applications fail: Problems in the design and evaluation of organizational interfaces.
J. Grudin, 1988. Proc. CSCW 88, 85-93.
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The case against user interface consistency.
J. Grudin, 1989. Communications of the ACM, 32, 10, 1164-1173.
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The computer reaches out: The historical continuity of interface design.
J. Grudin, 1990. Proc. CHI '90, 261-268.
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Interactive systems: Bridging the gaps between developers and users.
J. Grudin, 1991. IEEE Computer, 24, 4, 59-69.
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Systematic sources of suboptimal interface design in large product development organizations.
J. Grudin, 1991. Human-Computer Interaction, 6, 2, 147-196.
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Language evolution and human-computer interaction.
J. Grudin and D.A. Norman, 1991. Proc. Cognitive Science Conference, 611-616.
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Consistency, standards, and formal approaches to interface development and evaluation: A note on Wiecha, Bennett, Boies, Gould, and Greene.
J. Grudin, 1992. ACM Transactions on Information Systems, 10, 1, 1164-1173.
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Interface: An evolving concept.
J. Grudin, 1993. Communications of the ACM, 36, 1, 103-111.
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Organizational obstacles to interface design and development: Two participant-observer studies.
S.E. Poltrock and J. Grudin, 1994. ACM Transactions on Computer-Human Interaction, 1, 1, 52-80.
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Computer-supported cooperative work: History and focus.
J. Grudin, 1994. IEEE Computer, 27, 5, 19-26.
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Groupware and social dynamics: Eight challenges for developers.
J. Grudin, 1994. Communications of the ACM, 37, 1, 92-105.
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Evaluating opportunities for design capture.
J. Grudin, 1996. In T. Moran and J. Carroll (Eds.), Design Rationale: concepts, techniques, and use, 453-470.
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Design models for computer-human interfaces.
D.R. Gentner and J. Grudin, 1996. IEEE Computer, 29, 6, 28-35.
Recent Professional Activities |
Conference Committees
- CSCW 2004: Conference Committee, ACM Conference on Computer Supported Cooperative Work
- ICIS 2004: Associate Program Chair, International Conference on Information Systems
- CogSci 2004: Paper Reviewer, Annual Meeting of the Cognitive Science Society
- GI 2004: Paper Reviewer, Graphics Interface Conference
- CHI 2004: Paper Reviewer, ACM Conference on Computer-Human Interaction
- CogSci 2003: Program Committee, Annual Meeting of the Cognitive Science Society
- ECSCW 2003: Program Committee, European Conference on Computer Supported Cooperative Work
- INTERACT 2003: Program Committee, International Conference on Human-Computer Interaction
- UbiComp 2003: Paper Reviewer, Ubiquitous Computing Conference
- UIST 2003: Paper Reviewer, ACM Conference on User Interface Software Technology
- Wbc 2003: Program Committee, First International Workshop on Web-based Collaboratories
- CSCW 2002: Conference & Program Committees, ACM Conference on Computer Supported Cooperative Work
- COOP 2002: Program Committee, Conference on Design of Cooperative Systems
- WWW/Internet 2002: Program Committee, International Conference on WWW and Internet
- NordiCHI 2002: Program Committee, Nordic Conference on Computer-Human Interaction
- Hypertext 2002: Review Committee, Hypertext 2002
- UIST 2002: Paper Reviewer, ACM Conference on User Interface Software Technology
- CHI 2002: Paper Reviewer, ACM Conference on Computer-Human Interaction
- ECSCW 2001: Program Committee, European Conference on Computer Supported Cooperative Work
- Hypertext 2001: Review Committee, Hypertext 2001
- INTERACT 2001: Conference Committee, IFIP Conference on Human-Computer Interaction
- UIST 2001: Paper Reviewer, ACM Conference on User Interface Software Technology
- SAINT 2001: Program Committee, IEEE Symposium on Applications and the Internet
- CUU 2000: Associate Program Chair, ACM Conference on Universal Usability
- DIAC 2000: Program Committee, CPSR Conference on Directions and Implications of Advanced Computing
- COOP 2000: Program Committee, Conference on Design of Cooperative Systems
- CSCW 2000: Paper Reviewer, ACM Conference on Computer Supported Cooperative Work
- UIST 2000: Paper Reviewer, ACM Conference on User Interface Software Technology
- Hypertext 2000: Paper Reviewer, ACM Conference on Hypertext and Hypermedia
- GI 2000: Paper Reviewer, Graphics Interface Conference
- CHI 2000: Paper Reviewer, ACM Conference on Computer-Human Interaction
- SIGGRAPH 99: Paper Reviewer, ACM Conference on Computer Graphics and Interactive Techniques
- WWW8: Program Committee, 1999 Word Wide Web Conference
- CoBuild 99: Program Committee, International Workshop on 'Cooperative Buildings'
- SCCCP 99: Program Committee, Chilean Computer Science Society Conference
- ICPP 99: Program Committee, International Conference on Parallel Processing
- WACC 99: Program Committee, ACM Conference on Work Activities, Coordination and Collaboration
- ECSCW 99: Program Committee, European Conference on Computer Supported Cooperative Work
- CSCW 98: Co-chair, Conference on Computer Supported Cooperative Work
Microsoft Research
One Microsoft Way
Redmond, WA 98052-6399 USA
Contact information:
jgrudin@microsoft.com
425-706-0784
Fax 425-706-7329