Microsoft Research
Computational User Experiences

Patient-Friendly Medical Information Displays

Patients’ basic understanding of clinical events has been shown to dramatically improve patient care. Unfortunately, patients are frequently under-informed and unclear about our own hospital/clinical courses. The recent emergence of Electronic Medical Records (EMRs) and Personal Health Records (PHRs) makes vast amounts of data available to patients, but does little to help patients understand that data. Our work focuses on designing and building simplified information displays that will help patients understand our medical treatment and become more informed partners in our own care. This area spans ethnography, design, and algorithms: understanding patients' information needs (an ethnography problem) is inseparable from organizing that information effectively (a design problem) and from automatically “translating” EMR data into patient-friendly vocabulary and structure (an algorithms and machine learning problem).

 

Project Team

Dan Morris

Dan
Morris

 
Desney Tan

Desney
Tan

 
Greg Smith

Greg
Smith

 
Amy Karlson

Amy
Karlson

 
Asta Roseway

Asta
Roseway

 
Eric Horvitz

Eric
Horvitz

           
Justin Gatewood

Justin
Gatewood

 
Lauren Wilcox

Lauren
Wilcox

 
Laura Pfeifer Vardoulakis

Laura
Pfeifer

 
 
 
 
 
 
 

Images

The supplementary material page for our CHI 2010 paper includes 18 prototype displays constructed during a design exercise at a large urban emergency department.

Video


Download video: [wmv, 32MB] [mp4, 32MB]

Publications

Using Mobile Phones to Present Medical Information to Hospital Patients

Laura Pfeifer Vardoulakis, Amy Karlson, Dan Morris, Greg Smith, Justin Gatewood, Desney Tan

Proceedings of ACM CHI 2012, May 2012

Characterizing Patient-Friendly “Micro-Explanations” of Medical Events

Lauren Wilcox, Dan Morris, Desney Tan, Justin Gatewood, Eric Horvitz

Proceedings of ACM CHI 2011, May 2011

AnatOnMe: Facilitating Doctor-Patient Communication Using a Projection-Based Handheld Device

Tao Ni, Amy K. Karlson, Daniel Wigdor

Proceedings of ACM CHI 2011, May 2011

Physician Attitudes About Patient-Facing Information Displays at an Urban Emergency Department

Lauren Wilcox, Justin Gatewood, Dan Morris, Desney Tan, Eric Horvitz, Steven Feiner

Proceedings of AMIA 2010, November 2010

Identifying Opportunities for Inpatient-Centric Technology

Meredith Skeels, Desney Tan

Proceedings of ACM IHI 2010, November 2010

Designing Patient-Centric Information Displays for Hospitals

Lauren Wilcox, Dan Morris, Desney Tan, Justin Gatewood

Proceedings of ACM CHI 2010, April 2010 (Best paper nominee)

Understanding the Potential for Collaborative Search Technologies in Clinical Settings

Meredith Ringel Morris, Dan Morris

Position paper, presented at the CIKM 2011 Workshop on Collaborative Information Retrieval, October 2011

Dynamic Accessibility Requirements for Hospital Patients

Dan Morris, Amy Karlson

Position paper, presented at the CHI 2011 Workshop on Dynamic Accessibility, May 2011

Contact

Contact Dan Morris for questions about our work in this area.


Contact Us Terms of Use Trademarks Privacy Statement ©2010 Microsoft Corporation. All rights reserved.Microsoft