CTO of Health Intelligence at Microsoft Health and Principal Researcher at Microsoft Research. I lead the Health Intelligence Team within the Microsoft Health organization.
My research has focused on understanding search interaction and on developing tools to help people search more effectively. I am currently focused on health-related data mining, machine learning, and user modeling.
I was founding chair of the steering committee for the ACM SIGIR Conference on Human Information Interaction and Retrieval (CHIIR), pronounced "cheer". CHIIR is a merger of HCIR and IIiX. CHIIR 2017 will be in March 2017 in Oslo, Norway.
My new book entitled "Interactions with Search Systems" was published in March 2016.
Order through Cambridge University Press or Amazon.
I received the 2014 Microsoft BCS/BCS IRSG Karen Spärck Jones Award for contributions to information retrieval. See slides from my ECIR 2015 keynote.
I was short papers co-chair for SIGIR 2015 and I am PC co-chair for SIGIR 2017.
I serve on the editorial board for ACM Transactions on Information Systems, ACM Transactions on the Web, the Information Retrieval Journal, and Foundations and Trends in Information Retrieval.
I received the SIGIR 2013 Best Paper Award for Beliefs and Biases in Web Search.
We received the SIGIR 2010 Best Paper Award for our paper
Assessing the Scenic Route: Measuring the Value of Search Trails in Web Logs.
We received the SIGIR 2007 Best Paper Award for our paper
Studying the Use of Popular Destinations to Enhance Web Search Interaction.
I received the British Computer Society's (BCS) Distinguished Dissertation Award for the best Computer
Science PhD dissertation in the United Kingdom for 2005. I am a Fellow of the BCS.