ICT Adoption and Urban Slums
We discuss the adoption of information and communication technologies in the context of urban slums in Mumbai. We are conducting ethnographic research amongst ICT-based business like mobile phone stores and services, cyber cafes, PC assembling units and computer training institutes. Through in-depth understanding of business we try to map the demand and usage of ICT in slum communities.
We are presently working in two suburban Mumbai slums in Dharavi and Behram Baugh.
sat ICT- based businesses, like cyber cafes, mobile phone stores, Mobile hardware/software repair units, PC assembling units, training institutes.




Publications and Presentations
ˇ Rangaswamy, N (2009) The non-formal business of cyber cafes: a case-study from India, Journal of Information, Communication and Ethics in Society, 7(2/3)
ˇ Rangaswamy, N (2009) Keywords in Communication: Mesh-economy and business channels in an Indian urban slum, ICA 2009, pre-conference on India and Communication Studies, May 21 2009, Chicago
ˇ Rangaswamy, N (2009) ICT for Mesh-economy: Case study of an urban slum, IFIP 2009, May 26-28, Dubai
ˇ Rangaswamy, N (2008) Telecentres and Cybercafés: The case for ICTs in small businesses, Asian Journal of Communication,18 (4)
ˇ Rangaswamy, N (2009) The non-formal business of cyber cafes: a case-study from India, Journal of Information, Communication and Ethics in Society, 7(2/3)