Jonathan Grudin

Description: \\research\root\web\external\en-us\UM\People\jgrudin\DeepDiscussion.JPGPrincipal Researcher, Natural Interaction Group, Microsoft Research
Affiliate Professor, Information School, University of Washington
Research: Human Computer Interaction, Computer Supported Cooperative Work

Previously: Professor of Information and Computer Science, UC Irvine
Visiting Professor: Aarhus University, Keio University, University of Oslo
Employers: MRC Applied Psychology Unit, Wang Laboratories, MCC
Ph.D.: Cognitive psychology, UC San Diego with Donald Norman
(CV as of 1998, when I joined Microsoft)

Gayna Williams managed Microsoft UX teams and is now a career coach and consultant.
Our daughters Eleanor and Isobel are not yet considering career options.



Technology in Organizations
I’ve examined the design, adoption, and use of group support technologies, focusing in recent years on emerging technologies in organizational contexts--social networking sites, wikis, weblogs, messaging, games.

History and Publication Culture
The best chance to anticipate change is to understand how we got where we are. I contribute to and maintain resources on research into the history of human-computer interaction and the publication culture of computing research. In 2012, I participated in a CRA Snowbird conference panel and a Dagstuhl workshop on conference and journal processes.

ACM, NSF, National Academy of Sciences


2014             CSCW Lasting Impact Award
2013             ACM Fellow
2006 – 2013   Editor, ACM Interactions history column
2005 – 2014   Associate Editor, ACM Computer Surveys
2004 – 2010   National Academy of Sciences Human-Systems Integration Board
2004             ACM SIGCHI Academy
1997 – 2003   Editor-in-Chief, ACM Transactions on Computer-Human Interaction
Various          NSF Committees of Visitors; NSF, NRC, NIH, ARL, DARPA and NASA reviews
                    Co-chair CSCW’98, iConference 2011; program co-chair CSCW 2012

Blog Posts

12 Recent Publications

Most Cited

10 Other Favorites

Publications 1999-2013

Publications are grouped below into the following categories. Let me know of difficulty accessing anything.

   A Wave of New Technologies Enters Organizations
   Organizational Studies and Analyses
   Personas as a Design Technique
   Publication Culture
   HCI History
   ACM Interactions Timelines columns
   Cognitive and Social Aspects of Design and Use
   Prototype Multimedia Systems
   Surveys and Handbook Chapters (other than History)

A Wave of New Technologies Enters Organizations
In 2003 I heard an anthropologist describe student use of technology. A new generation had arrived! How will organizations hiring them be changed?

Organizational Studies and Analyses
Since 1986 my principal focus has been on how organizations develop, adopt, and use technologies. The preceding section covered emerging technologies, this section focuses on mature technologies and general issues.

Personas as a Design Technique
When Gayna Williams and John Pruitt introduced me to personas, I saw that it was the ‘missing link’ between the participatory design I learned about in Scandinavia and the product development I did in the U.S.

Publication Culture
In the last few years over 50 CACM contributions have commented on perceived problems in how we disseminate research. This sociotechnical issue is the primary focus of these essays and some articles in the history sections that follow.

Human-Computer Interaction History
Phil Barnard, Ron Baecker, and Clayton Lewis provided key support for this foray into HCI history. Many people patiently answered questions, identified sources, and flagged misperceptions.

ACM Interactions Timelines
For eight years I edited a series of essays on history issues. Those I wrote or co-authored are listed below.

Cognitive and Social Aspects of Design and Use
My earliest HCI work was cognitive and social, and I have continued work in those general areas.

Prototype Multimedia Systems
For three years we learned by designig, deploying, and evaluating educational streaming media systems. Technological and behavioral infrastructures weren’t ready in 2000, but functionality such as compression and asynchronous viewing is now spreading. The team subsequently thrived in diverse research and development roles.
Co-authors are generally identified the first time they appear.

Surveys and Handbook Chapters (other than History and New Wave Technologies)
Many survey chapter invitations resulted from regularly updated courses on CSCW and groupware that Steve Poltrock and I gave for over 15 years.

Selected Early Work