Notifications, Interruption, and Performance: User Studies
Several papers describing studies at Microsoft Research on the nature and effects of interruptions on users' performance and experience.
S.T. Iqbal, E. Horvitz, Y. Ju, and E. Mathews, Hang on a Sec! Effects of Proactive Mediation of Phone Conversations while Driving, Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI), Vancouver BC, May 2011.
S.T. Iqbal, Y.C. Ju, E. Horvitz. Cars, Calls, and Cognition: Investigating Driving and Divided Attention, Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI), Atlanta, GA, April 2010.
E. Horvitz, J. Apacible, and P. Koch. BusyBody: Creating and Fielding Personalized Models of the Cost of Interruption, Proceedings of CSCW, Conference on Computer Supported Cooperative Work, ACM Press, November 2004.
S. T. Iqbal and E. Horvitz. Disruption and Recovery of Computing Tasks: Field Study, Analysis, and Directions, Proceedings of CHI 2007, San Jose, California, April 2007.
S.T. Iqbal and E. Horvitz. Notifications and Awareness: A Field Study of Alert Usage and Preferences, Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW), Savannah, GA, February 2010.
E. Horvitz and J. Apacible. Learning and Reasoning about Interruption. Proceedings of the Fifth ACM International Conference on Multimodal Interfaces, November 2003, Vancouver, BC, Canada.
E. Horvitz, J. Apacible, M. Subramani. Balancing Awareness and Interruption: Investigation of Notification Deferral Policies. Proceedings of the Tenth Conference on User Modeling (UM 2005), July 2005, Edinburgh, Scotland.
S. Iqbal and E. Horvitz. Conversations Amidst Computing: A Study of Interruptions and Recovery of Task Activity. Proceedings of the Eleventh Conference on User Modeling (UM 2005), June 2007, Corfu, Greece.
E. Horvitz, P. Koch, R. Sarin, J. Apacible, M. Subramani. Bayesphone: Context-Sensitive Policies for Inquiry and Action in Mobile Devices. Proceedings of the Tenth Conference on User Modeling (UM 2005), July 2005, Edinburgh, Scotland.
M. Czerwinski, M., E. Horvitz, and S. Wilhite (2004). A Diary Study of Task Switching and Interruptions, Proceedings of CHI 2004, Human Factors in Computing Systems. Vienna, April 2004.
M. Czerwinski, E. Cutrell, and E. Horvitz. Instant Messaging: Effects of Relevance and Time, In S. Turner, P. Turner (Eds), People and Computers XIV: Proceedings of HCI 2000, Vol. 2, September 2000, British Computer Society, p. 71-76.
E. Cutrell, M. Czerwinski, and E. Horvitz. Effects of Instant Messaging Interruptions on Computing Tasks. In Extended Abstracts of CHI 2000, Human Factors in Computing Systems, The Hague, April 1-6, 2000, ACM press, 99-100. ACM
M. Czerwinski, E. Cutrell, and E. Horvitz. Instant Messaging and Interruption: Influence of Task Type on Performance, Proceedings of OZCHI 2000, Sydney, Australia, December 2000.
E. Cutrell, M. Czerwinski, and E. Horvitz. Notification, Disruption, and Memory: Effects of Messaging Interruptions on Memory and Performance, Proceedings of Interact 2001: IFIP Conference on Human-Computer Interaction, Tokyo, Japan, July 2001.
Czerwinski, M., Horvitz, E. and Cutrell, E. (2001). Subjective Duration Assessment: An Implicit Probe for Software Usability. Proceedings of IHM-HCI 2001, Lille, France, September, 2001, pp. 167-170.
M. Czerwinski and E. Horvitz (2002). An Investigation of Memory for Daily Computing Events. Proceedings of HCI 2002: Sixteenth British HCI Group Annual Conference, London, England, September 2002.
M. van Dantzich, D. Robbins, E. Horvitz, M. Czerwinski (2003), Scope: Providing Awareness of Multiple Notifications at a Glance, In: Proceedings of AVI 2002, ACM Conference on Advanced Visual Interfaces, Trento, Italy, May 22-24, 2002. ACM Press.
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