Balancing Awareness and Interruption: Investigation of Notification Deferral Policies

Eric Horvitz, J. Apacible, M. Subramani

Adaptive Systems and Interaction
Microsoft Research
Redmond, Washington 98052-6399

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We review experiments with bounded deferral, a method aimed at reducing the disruptiveness of incoming messages and alerts in return for bounded delays in receiving information. Bounded deferral provides users with a means for balancing awareness about potentially urgent information with the cost of interruption.

Keywords: Attentional User Interface (AUI), bounded deferral, interruption, notifications.

In: Proceedings of User Modeling '05, Tenth Conference on User Modeling, Edinburgh, Scotland, July 2005.

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