Several researchers have been studying software teams at Microsoft to see how they communicate, collaborate and cooperate with one another to coordinate their work. They have done interviews, observations and surveys to discover the pain points of coordination, and learn about the tactics teams use to get their inter-team work successfully completed.
- Andrew Begel and Libby Hemphill, Not Seen and Not Heard, no. MSR-TR-2011-136, 25 April 2011.
- Andrew Begel and Nachiappan Nagappan, Coordination in Large-Scale Software Development: Helpful and Unhelpful Behaviors, no. MSR-TR-2009-135, 28 September 2009.
- Jorge Aranda and Gina Venolia, The Secret Life of Bugs: Going Past the Errors and Omissions in Software Repositories, in Proc. ICSE 2009, IEEE, May 2009.
- Andrew Sutherland and Gina Venolia, Can Peer Code Reviews be Exploited for Later Information Needs?, in Proc. ICSE 2009, IEEE, May 2009.
- Thomas Finholt, James Herbsleb, Gary Olson, Judy Olson, Anita Sarma, Bhargav Sriprakash, Gina Venolia, and Patrick Wagstrom, CSCW Workshop: Supporting Distributed Team Work, 9 November 2008.
- Andrew Begel and Nachiappan Nagappan, Pair programming: what's in it for me?, in ESEM '08: Proceedings of the Second ACM-IEEE International Symposium on Empirical Software Engineering and Measurement, ACM, New York, NY, USA, October 2008.
- Gina Venolia, Can We Make "Distance Matter" Less?, October 2008.
- Andrew Begel and Nachiappan Nagappan, Global Software Development: Who Does It?, in International Conference on Global Software Engineering, IEEE Computer Society, August 2008.
- Andrew Begel, Effecting Change: Coordination in Large-scale Software Development, in Proceedings of the 2008 International Workshop on Cooperative and Human Aspects of Software Engineering, ACM, New York, NY, USA, 2008.
- Andrew J. Ko, Robert DeLine, and Gina Venolia, Information Needs in Collocated Software Development Teams, in ICSE '07: Proceedings of the 29th international conference on Software Engineering, IEEE Computer Society, Washington, DC, USA, May 2007.
- Thomas D. LaToza, Gina Venolia, and Robert DeLine, Maintaining mental models: a study of developer work habits, in ICSE '06: Proceedings of the 28th international conference on Software engineering, ACM, New York, NY, USA, May 2006.
- Gina D. Venolia, Robert DeLine, and Thomas LaToza, Software Development at Microsoft Observed, no. MSR-TR-2005-140, October 2005.