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The Information Environment of Micro and Small Enterprises (MSEs)

Businesses with five or fewer employees, called micro-enterprises, support many rural and urban households in developing nations. Microsoft Research India is conducting qualitative and quantitative research to explore the overall information and communication behaviors of micro-enterprises. The main research in India has included a photo-intensive qualitative analysis of 49 small and informal businesses in Bangalore (April 2006), a survey of 347 similar businesses in Hyderabad (January 2007).