- Yung-Ju Chang and John C. Tang, Investigating Mobile Users' Ringer Mode Usage and Attentiveness and Responsiveness to Communication, ACM – Association for Computing Machinery, 25 August 2015.
- Gina Venolia, John C. Tang, and Kori Inkpen, SeeSaw: I See You Saw My Video Message (Best Paper Award), ACM – Association for Computing Machinery, 24 August 2015.
- Madeline E. Smith and John C. Tang, “They’re blowing up my phone”: Group Messaging Practices Among Adolescents, no. MSR-TR-2015-43, May 2015.
- Irene Rae, Gina Venolia, John C. Tang, and David Molnar, A Framework for Understanding and Designing Telepresence, in Proc. CSCW 2015, ACM – Association for Computing Machinery, 14 March 2015.
- john tang, sasa junuzovic, kori inkpen, and gina venolia, Techniques for Studying Actual Usage of Personal Communication Prototypes, Elsevier, January 2015.
- Katie A. Siek, Gillian R. Hayes, Mark W. Newman, and johntang, Field Deployments: Knowing from Using in Context, Springer, June 2014.
- Gina Venolia, Tom Erickson, John Tang, Ben Mazza, and Susan C. Herring, Lifestyle Teleworkers Speak Out! , in CSCW 2014 Extended Abstracts, ACM Conference on Computer Supported Cooperative Work, February 2014.
- John C. Tang, Jed R. Brubaker, and Catherine C. Marshall, What Do You See In The Cloud? Understanding the Cloud-Based User Experience through Practices, in Human-Computer Interaction – INTERACT 2013, Springer, 2 September 2013.
- Anna Macaranas, Gina Venolia, Kori Inkpen, and John Tang, Sharing Experiences over Video: Watching Video Programs Together at a Distance, in Proc. INTERACT 2013, Springer, September 2013.
- John C. Tang, Robert Xiao, Aaron Hoff, Gina Venolia, Patrick Therien, and Asta Roseway, HomeProxy: Exploring a Physical Proxy for Video Communication in the Home, in ACM Conference on Human Computer Interaction (CHI 2013), ACM Conference on Human Computer Interaction Paris, 2013, April 2013.
John C. Tang, Manuel Cebrian, Nicklaus A. Giacobe, Hyun-Woo Kim, Taemie Kim, Douglas "Beaker" Wickert, Communications of the ACM, Vol. 54, Iss. 4, April 2011, pp. 78-85
- Global differences in attributes of email usage
John C. Tang, Tara Matthews, Julian A. Cerruti, Stephen Dill, Eric Wilcox, Jerald Schoudt, Hernan Badenes, International Workshop on Intercultural Collaboration (IWIC) 2009, Stanford, CA, February 2009, pp. 185-194.
- Tag-it, snag-it, or bag-it: combining tags, threads, and folders in e-mail
John C. Tang, Eric Wilcox, Julian A. Cerruti, Hernan Badenes, Stefan Nusser, Jerald Schoudt, Conference on Computer Human Interaction (CHI) 2008 , Florence, Italy, April 2008, CHI Extended Abstracts 2008, pp. 2179-2194.
- Recent Shortcuts: Using Recent Interactions to Support Shared Activities
John C. Tang, James Lin, Jeffrey S. Pierce, Steve Whittaker, and Clemens Drews, Conference on Computer Human Interaction (CHI) 2007 , San Jose, CA, May 2007, pp. 1263-1272.
- Exploring Patterns of Social Commonality Among File Directories at Work
John C. Tang, Clemens Drews, Mark Smith, Fei Wu, Alison Sue, and Tessa Lau, Conference on Computer Human Interaction (CHI) 2007 , San Jose, CA, May 2007, pp. 951-960.
- Approaching and Leave-Taking: Negotiating Contact in Computer-Mediated Communication
John C. Tang, ACM Transactions on Computer-Human Interaction , Vol. 14, No. 1, May 2007, Article 5.
- Unobtrusive But Invasive: Using Screen Recording to Collect Field Data on Computer-Mediated Interaction
John C. Tang, Sophia B. Liu, Michael Muller, James Lin, and Clemens Drews, Conference on Computer-Supported Cooperative Work (CSCW) 2006 , Banff, Canada, November 2006, pp. 479-482.
- Beyond Instant Messaging
John C. Tang and James "Bo" Begole, ACM Queue , Vol. 1, No. 8, November 2003, pp. 28-37.
- When Can I Expect an Email Response? A Study of Rhythms in Email Usage
Joshua R. Tyler and John C. Tang, Proceedings of the Eighth European Conference on Computer Supported Cooperative Work (ECSCW) 2003 , Helsinki, September 2003, pp. 239-258.
- Work Rhythms: Analyzing Visualizations of Awareness Histories of Distributed Groups
James "Bo" Begole, John Tang, Randall Smith, and Nicole Yankelovich, Proceedings of the 2002 ACM conference on Computer-Supported Cooperative Work(CSCW 2002) , New Orleans, LA, USA, Nov 16-20, 2002, ACM Press, NY, pp. 334-343.
- Exploring web browser history comparisons
Mark Bilezikjian, John C. Tang, James Bo Begole, Nicole Yankelovich, CHI '02 extended abstracts on Human factors in computing systems , Minneapolis, April 2002, pp. 828-829.
- ConNexus to Awarenex: Extending awareness to mobile users
John Tang, Nicole Yankelovich, James "Bo" Begole, Max Van Kleek, Francis Li, and Janak Bhalodia, Proceedings of the Conference on Computer-Human Interaction (CHI) 2001 , April 2001, Seattle, WA, ACM Press, NY, pp. 221-228.
- Piazza: A Desktop Environment Supporting Impromptu and Planned Interactions
Ellen A. Isaacs, John C. Tang, and Trevor Morris, Proceedings of the Conference on Computer-Supported Cooperative Work (CSCW) `96 , Boston, November 1996, pp. 315-324.
Video-Based Communication: Montage and Desktop Video Conferencing
- Supporting Distributed Groups with a Montage of Lightweight Interactions
John C. Tang, Ellen A. Isaacs, and Monica Rua, Proceedings of the Conference on Computer-Supported Cooperative Work (CSCW) `94, Chapel Hill, NC, October 1994, pp. 23-34.
- Montage: Providing Teleproximity for Distributed Groups
John C. Tang and Monica Rua, Proceedings of the Conference on Computer Human Interaction (CHI) `94, Boston, MA, April 1994, pp. 37-43.
- Why Do Users Like Video? Studies of Multimedia-Supported Collaboration
John C. Tang and Ellen A. Isaacs, Computer Supported Cooperative Work: An International Journal, Vol. 1, Issue 3, 1993, pp. 163-196.
- What Video Can and Cannot Do for Collaboration: A Case Study
Ellen A. Isaacs and John C. Tang, Multimedia Systems Vol.2, 1994, pp. 63-73. Previously published as "What Video Can and Can't Do for Collaboration: A Case Study", Proceedings ACM Multimedia `93 , August 1993, Anaheim, CA, pp. 199-206.
Shared Drawing Prototypes and Studies
- VideoDraw: A Video Interface for Collaborative Drawing
John C. Tang and Scott L. Minneman, ACM Transactions on Information Systems , Vol. 9, No. 2, April 1991, pp. 170-184.
- VideoWhiteboard: Video Shadows to Support Remote Collaboration
John C. Tang and Scott L. Minneman, Proceedings of the Conference on Computer Human Interaction (CHI) `91 , New Orleans, LA, April/May 1991, pp. 315-322.
- VideoDraw: A Video Interface for Collaborative Drawing
John C. Tang and Scott L. Minneman, Proceedings of the Conference on Computer Human Interaction (CHI) `90 , Seattle, WA, April 1990, pp. 313-320.
- Findings from Observational Studies of Collaborative Work
John C. Tang, International Journal of Man-Machine Studies , Vol. 34, No. 2, February 1991, pp. 143-160. Reprinted: Computer-supported Cooperative Work and Groupware , Saul Greenberg (Ed.), London: Academic Press, 1991, pp. 11-28.
- Global differences in attributes of email usage
I joined Microsoft Research in 2008. While I report into the neXus research group in Redmond, Washington, I work out of the Silicon Valley area in California. I continue to explore research to support distributed collaboration as well as understanding how users integrate across devices (work computers, mobile devices, home computers, etc.) to accomplish their tasks.
I was a visiting lecturer for the undergraduate Human Computer Interaction class (CS160) at the University of California at Berkeley in Fall 2007. Students developed facebook applications as their class project.
I previously worked at IBM Research, starting in 2004. I worked in the USER group in the Computer Science division of IBM Research at the Almaden Research Center . I was part of the bluemail team that studied email usage in the enterprise, as described in a Google TechTalk in May 2008. The Recent Shortcuts project demonstrates how an empirical study led to the design of a working prototype to support group work around shared activities.
Prior to IBM, I was at Sun Microsystems, Inc. for 13 years, and worked in a variety of groups there. I started in the COCO group (which stood variously for Conferencing and Collaboration or Collaborative Computing). When the COCO group was part of Sun Labs, I studied and helped design a desktop video conferencing prototype, which informed the design of the SunSolutions product ShowMe TM Whiteboard TM . After the COCO group moved into SunSoft, I worked on the Montage project, which provided a novel interface to desktop audio-video glances, and integrated computer-mediated communication tools into one interface. The design of Montage was informed by our experience using the desktop video conferencing prototype, and once we designed and built Montage, we deployed and studied how it was used in a distributed team at Sun. Then, the group worked on the Piazza project, which didn't get fully implemented before we got re-organized into JavaSoft. At JavaSoft, I worked on the HotJava TM Views product--Java TM -based clients for e-mail, calendar, address book, and web browsing. My main interest was collecting end user and customer requirements to shape the design of future versions of Views. I also worked on a web-based interface for the administration package of Views. In 1998, I returned to Sun Labs on the Network Communities project, working with Nicole Yankelovich and Bo Begole. We were interested in applying technology to support distributed work groups. One project we worked on, SharedShell , recently became integrated into a Sun Services product offering. We also did research on enterprise versions of instant messaging and work rhythms based on temporal patterns of computer activity.
In 1998, I was also a guest researcher at NIST (National Institute of Standards and Technology), working on the Manufacturing Collaboratory project. I'm active in the research community, and have contributed papers and served on ACM conference committees for CHI and CSCW.
Before joining Sun, I worked at Xerox PARC on a variety of tools to support shared drawing activity (VideoDraw, VideoWhiteboard, VideoCom, Liveboard). I collaborated with the Media Space group on many of these projects.
I received my B.S., M.S., and Ph.D. degrees in the Design Division of the Mechanical Engineering Department at Stanford University. My dissertation focused on studying the conceptual design work of teams, leading to the design of shared drawing prototypes developed at Xerox PARC.
I enjoy playing the piano and acoustic guitar. I also enjoy playing ultimate frisbee, and participate in a weekly pick-up game for those in the Palo Alto area.
johntang "at" microsoft.com ~ (650)693-0952
Microsoft Research 1288 Pear Avenue, SVC6-1134