Diverse Perspectives, Human-Centric
Our group is about designing and fabricating new human experiences with computing. These play on many different kinds of human values, from amplifying efficiency and effectiveness to creating delight and wonder in our interactions with technology. And they can be situated in any aspect of everyday life, from increasing productivity in the workplace to respecting the tenderness of family life.
To do this, we draw on diverse perspectives across the sciences, engineering, arts and humanities. Because of our skill-set, we are unique in being able to create and explore new experiences end-to-end, starting from technology insight, user understanding or design.
As a part of Microsoft, we aim to build new technologies, to map out new design spaces, and to provide different ways of looking at human behaviour from low level interaction through to the social and cultural ramifications of technology.
ASSESS MS is a system to support the clinical assessment of Multiple Sclerosis (MS) using Kinect. The aim is to quantify changes in motor ability to enable more consistent and finer grained tracking of disease progression than currently possible. It is developed by a multi-disciplinary team of Human-Computer Interaction Researchers, Machine Learning Researchers, and Health Professionals, who have worked together over a period of 18 months to shape the system. A substantial challenge for the human-computer interaction has been to create a recording tool that captures neuro-assessment movements performed by patients with sufficient standardisation in the clinic. Our research has drawn on multi-disciplinary team meetings, design activities, observation of current clinical assessment practice, and user testing with healthy volunteers and patients to tease out design issues for depth-sensing computer vision in real world contexts.
Project: Five Modes of Web Use
Most tools for searching the web are built around the idea of purposeful or task-driven web use, where people seek out the answers to questions they have, or gather information for a particular information need. Our fieldwork suggests that while this purposeful use is obviously an important aspect of web use, there are four other modes in which people engage with the web. These are opportunistic use, in which web use s a form of past time, orienting, where users browse a routine set of sites to ‘warm up’ for the day, respite, where users flick to certain sites as a way of breaking from other activities, and lean-back, where the web becomes a conduit for media such as radio, video or games. These modes were developed from qualitative analyses of user behaviour, but we are currently using visualisations of user logs, and developing ways of inferring mode from user behaviour, in collaboration with the Machine Learning group.
Project: Touchless Interaction in Surgical Settings
Surgery is increasingly reliant on medical imaging to “look” inside the body with minimal physical invasion. However, a surgeon’s interaction with images is constrained by their need to maintain sterility. Re-scrubbing is time consuming, and instructing others to manipulate equipment interferes with a surgeon’s interpretation of the images. Working with two partner hospitals, we are developing two systems for manipulating image data. One is in partnership with vascular surgeons at Guy’s and St. Thomas’ hospital in London, and the other with neurosurgeons at Addenbrookes Hospital in Cambridge. Both systems support surgeons to manipulate 3D renderings in ways which are sensitive to their existing practices and teamwork. This study is funded by MS Connections in collaboration with the Computer Vision group and Lancaster University. View Project Page with Machine Learning and Planning group.
View PAST PROJECTS.
- Alex Taylor, Sian Lindley, Tim Regan, and David Sweeney, Data and life on the street, in Big Data & Society, Sage, July 2014
- John Downs, Nicolas Villar, James Scott, Sian Lindley, John Helmes, and Gavin Smyth, A Small Space for Playful Messaging in the Workplace: Designing and Deploying Picco, in Proceedings of the 2014 ACM conference on Designing Interactive Systems, ACM, 21 June 2014
- Jung-Joo Lee, Siân Lindley, Salu Ylirisku, Giulio Jacucci, Tim Regan, and Marcus Nurminen, Domestic appropriations of tokens to the web, in Proceedings of the 2014 ACM conference on Designing Interactive Systems , ACM, June 2014
- Catherine C. Marshall and Sian Lindley, Searching for Myself: Motivations and Strategies for Self-Search, in Proceedings of CHI 2014, ACM, May 2014
- Xuan Zhao and Siân Lindley, Curation through use: Understanding the personal value of social media, in Proceedings of the 2014 SIGCHI conference on Human Factors in computing systems (CHI 2014), ACM, April 2014
- William T. Odom, Abigail J. Sellen, Richard Banks, David S. Kirk, Tim Regan, Mark Selby, Jodi L. Forlizzi, and John Zimmerman, Designing for Slowness, Anticipation and Re-visitation: A Long Term Field Study of the Photobox, in Proceedings of the 32Nd Annual ACM Conference on Human Factors in Computing Systems, ACM, New York, NY, USA, April 2014
- Michael Massimi, Richard Harper, and Abigail Sellen, "Real, but Glossy" - Technology and the Pursuit of Magic in Modern Weddings, in Proc. CSCW 2014, ACM, 2014
- Michael Massimi and Carman Neustaedter, An Exploratory Survey of Video Chat Usage During Major Life Events, in Proc. DIS 2014, ACM, 2014
- Robert Douglas Ferguson, Michael Massimi, Emily Anne Crist, and Karyn Anne Moffatt, Craving, creating, and constructing comfort: insights and opportunities for technology in hospice, in Proc. CSCW 2014, ACM, 2014
- Michael Massimi, Jackie L. Bender, Holly O. Witteman, and Osman H. Ahmed, Life transitions and online health communities: reflecting on adoption, use, and disengagement, in Proc. CSCW 2014, ACM, 2014
- Siân Lindley, Xiang Cao, John Helmes, Richard Morris, and Sam Meek, Towards a tool for design ideation: Insights from use of SketchStorm, in Proceedings of the 27th BCS conference on Human Computer Interaction, British Computer Society, September 2013
- Richard Harper, Christian Bird, Thomas Zimmermann, and Brendan Murphy, Dwelling in Software: Aspects of the felt-life of engineers in large software projects, in Proceedings of the 13th European Conference on Computer Supported Cooperative Work (ECSCW '13), Springer, September 2013
- R.Harper, L.Hamill, and N.Gilbert, Modelling Digital Habitus: The relationship between the internet and the density and duration of friendship ties, no. MSR-TR-2013-67, June 2013
- Siân Lindley, Catherine C. Marshall, Richard Banks, Abigail Sellen, and Tim Regan, Rethinking the web as a personal archive, in Proceedings of the 2013 international conference on World Wide Web (WWW 2013), International World Wide Web Conference, May 2013
- Elizabeth Thiry, Siân Lindley, Richard Banks, and Tim Regan, Authoring personal histories: Exploring the timeline as a framework for meaning making, in Proceedings of the 2013 SIGCHI conference on Human Factors in computing systems (CHI 2013), ACM, April 2013
Issue 4 of our free magazine is all about Digital Possession
Each issue of "Things We've Learnt About..." summarises the work of the Human Experience & Design group around a specific theme. Issue 4 is all about DIGITAL POSSESSION. It's packed full of insights and ideas that explore how we think about the digital things we own, all presented in way that we hope is interesting, insightful and inspirational. And most importantly, succinct. Get it here!
Trust, Computing and Society
The latest book from HXD is Trust, Computing and Society, (Harper, Ed). This set of essays explores the question of trust in computing from technical, socio-philosophical, and design perspectives.
Reviews: 'Timely, nuanced and refreshing'; 'successful, thought-provoking, timely'.
Being Human Report
HXD, along with 40 or so of the world's best HCI researchers, have put together a report for anyone interested in the ramifications of our digital future and in ways society must adjust to the technological changes to come.
Recent Press Coverage
- We Need Technology to Help Us Remember the Future, Wired, January 2013, featuring comments by Abigail Sellen.
- In Defense of the Power of Paper, New York Times, September 2012. An article on the power of paper featuring Richard Harper.
- The Thinking Digital Interviews: Richard Banks, May 2013. An interview prior to Richard's presentation at Thinking Digital 2012.
- Using touchless interaction in surgery, May 2012: A piece in New Scientist about our joint project with the Machine Learning Group here at the lab, as well as St. Thomas' hospital, and Lancaster University.
- A piece on the BBC News about the touchless surgery system, described above, in use in vascular surgery, May 2012.
- An interview with Abigail Sellen on lifelogging on CBC radio's show Spark in Jan 2012.
- Richard Banks' book The Future of Looking Back is out and is getting great reviews!
- An excellent review of Richard Harper's book Texture, from MIT Press. The book won the Association of Internet Researchers award for best book of 2011.
- Richard Harper on communications overload. Full page in the Observer, Nov. 2010.
Human Experience & Design
21 Station Road
Cambridge CB1 2FB
+44 1223 479700
The Human Experience & Design group is always looking for interns and Post-docs. For more information, visit Microsoft Research Careers.
MSR also funds PhD scholarships - in computer science primarily but in all the social sciences and humanities. Currently, the Human Experience & Design group is working with Professor Constantine Sandis, author of The Things We Do and Why We Do Them, on the philosophy of communication. Applicants for a PhD in that subject should apply here.