ConferenceXP Client 3.5 Help

ConferenceXP is an interactive collaboration environment that seamlessly connects people or groups over a network. By providing high-quality, low-latency videoconferencing, ConferenceXP enables you to create engaging online venues. With ConferenceXP Client, you can see and hear other participants, collaborate on an electronic whiteboard or presentation, and send messages to each other.

In this guide, you’ll learn how to use the features in ConferenceXP Client 3.5. For a summary of new features and known issues in ConferenceXP 3.5, see ConferenceXP 3.5 Release Notes. For system requirements and installation instructions, see the ConferenceXP Client 3.5 Installation Guide.

Contents

Getting started with ConferenceXP
  Start ConferenceXP
  Create or edit your profile
  Check your network connections
  Join a venue
  Leave a venue
  Start a two-way conference
Setting up your audio and video
  Setting up your video devices
  Enable or disable video compression
  Setting up your audio devices
  Enable or disable audio compression
  View current audio and video settings
  Change the layout of open video windows
Sending and playing audio and video
  Send or play streams automatically
  Play or stop playing an audio or video stream
  Stop sending your video stream
  Stop sending your audio stream
  Pause a video stream
Using capabilities
  Collaborate on a whiteboard or PowerPoint presentation
  Exchange text messages
  Play a Windows Media file
  Stream your desktop image
  Share your browser window
  Start UW Classroom Presenter
  Send text messages to specific participants or groups
  Start a new or custom capability
  View, start, or close a venue capability
  Change the presentation viewer
Recording and playing back ConferenceXP sessions
  Add a favorite Archive Service
  Edit a favorite Archive Service
  Remove a favorite Archive Service
  Enable or disable the Archive Service
  Connect to a different Archive Service
  Record a ConferenceXP session
  Play back a recorded conference
Connecting as a unicast client to a multicast network
  Add a favorite Reflector Service
  Edit a favorite Reflector Service
  Remove a favorite Reflector Service
  Enable or disable the Reflector Service
  Connect to a different Reflector Service
Managing Venue Services
  View the Venue Service you’re currently connected to
  Add a favorite Venue Service
  Edit a favorite Venue Service
  Remove a favorite Venue Service
  Connect to a different Venue Service
Additional resources

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Getting started with ConferenceXP

When you start ConferenceXP, the ConferenceXP window appears. Here you can see available venues that you can join. After you join a venue, you can interact with other participants who have joined the same venue. For example, you can see and hear other participants, use the Presentation capability to collaborate in real time on an electronic whiteboard, or use the Chat capability to send messages.

The ConferenceXP window displays venue icons.

ConferenceXP displays an icon for each participant in a venue. It uses your Windows Messenger name, MSN Messenger name, or your computer’s DNS name as your profile identity. You can customize your profile. For example, you can specify your preferred name and e-mail address.

The Venue window displays participant icons.

By default, when you join a venue, ConferenceXP automatically opens a window for your camera’s video stream, which enables you to see what others are seeing from your camera. ConferenceXP also automatically opens a video window on your computer for each additional person who joins the same venue.

The local video window displays your camera’s video image.

Depending on how you’ve set up the hardware you’re using with ConferenceXP, individuals or entire classrooms can join a venue, such as when you’re using ConferenceXP for distance learning. ConferenceXP requires a high-speed (100baseT or better) connection that supports multicast, such as a local area network (LAN) or Internet2. You can check your network connectivity by using the ConferenceXP Connectivity Detector utility.

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Start ConferenceXP

• In Windows, on the Start menu, point to All Programs, point to ConferenceXP, and then click ConferenceXP Client.

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Create or edit your profile

1. On the Settings menu, click Profile.
2. Do one or more of the following:

   To	Do this
   Specify a friendly name	In the Name box, type the name you want to appear below your icon in a venue.
   Specify your preferred e-mail address	In the E-mail box, type your preferred e-mail address.
   Customize your thumbnail icon	Click the Browse button (). Select the bitmap image file (for example, .gif, .tif, .png, .jpg, .bmp) you want, and then click Open.
   Clear the thumbnail icon	Click .

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Check your network connections

• On the Settings menu, click Start Connectivity Detector.
  
  The Connectivity Detector utility checks your multicast and Internet2 network connections and then displays detailed information about your network in the status box.
  
  Tip  For more information about checking network connections, see About Internet2 and Multicast Connectivity.

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Join a venue

• In the ConferenceXP window, click the icon of the venue you want to join.
  
  
  Note To join an IPv6 venue, you must have the IPv6 protocol installed. To install the IPv6 protocol in Windows XP, click Start, point to All Programs, point to Accessories, and then click Command Prompt. At the command prompt, type: ipv6 install. For more information, see the About Using IPv6 Addresses in ConferenceXP.

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Leave a venue

• In the Venue window, click Leave Venue.
  

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Start a two-way conference

1. On the Actions menu, click Start a Two-Way Unicast Conference.
2. Give the other participant the IP address of your computer, and get the IP address of the other participant’s computer.
    
   Note  If your computer has more than one network card, it may have more than one IP address. The IP address that appears in the Give the remote participant the IP address of your computer box is the recommended IP address for two-way conferencing.
   
3. In the Type the IP address of the remote participant’s computer box, type the IP address of the other participant’s computer.
4. Have the other participant also complete step 3.

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Setting up your audio and video

ConferenceXP 3.5 enables you to specify many audio and video settings. You can choose which audio device you want to use for playing back sound and for recording sound. You can also specify the input source for your microphone. If you have more than one video camera connected to your computer, you can choose which camera or cameras you want to use with ConferenceXP. If you are using more than one camera, you can specify which camera you want to associate with your microphone.

You can test your audio and video and specify advanced settings. ConferenceXP queries your video device for the manufacturer's advanced settings, which it displays in the Advanced Video Settings dialog box. You can use the default settings for your audio and video devices, or you can specify advanced settings.

By default, ConferenceXP displays open video windows  by using the four-way layout. You can change the size and position of open video windows by choosing one of the following three video window layout options:

• Tiled  Video windows open at the set size of 274 x 328 pixels and are positioned next to each other, left to right, top to bottom.
• Four-way  Video windows open at a quarter size of the screen and are positioned next to each other, left to right, top to bottom.
• Full screen  Video windows open at full-screen size and are positioned one in front of the other.

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Setting up your video devices

1. On the Settings menu, click Audio/Video.
2. Under Video Settings, in the Select camera(s) list, select the check box to the left of each camera you want to use.
   
   
3. In the Sound recording list, click the audio device you want to use for recording audio.
4. If you want to test your video, click Test Video.
5. To change settings supplied by your camera’s manufacturer, click Advanced Settings, and then under Configure Camera and Video Stream, do one or more of the following:
   • If you want to change Camera settings, click Camera, and then make the changes you want.
   • If you want to change Video Format settings, click Video Format, and then make the changes you want.
   • To specify a different input device for your camera, if supported, select the one you want from the Additional camera configuration options (if available) list.

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Enable or disable video compression

1. On the Settings menu, click Audio/Video.
2. Under Video Settings, click Advanced Settings.
3. Select or clear the Enable video compression check box.
   
4. If you’ve enabled video compression, move the sliders to select the key frame rate and bit rate you want.
   
   Notes
   • It is possible to specify a higher bit rate than what the compressor can produce.
   • The network bandwidth is going to be higher than the compressed bit rate because of the per packet and per frame overhead introduced by ConferenceXP. In addition, forward error correction adds up to one extra packet per frame of data.

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Setting up your audio devices

1. On the Settings menu, click Audio/Video.
2. Under Audio Settings, in the Sound playback list, click the audio device you want to use for playing back audio.
   
   
3. In the Sound recording list, click the audio device you want to use for recording audio.
4. If you want to test your audio, click Test Audio.
    
   Note  Depending on your configuration, you may hear audio feedback during the audio test.
   
5. To specify the input source for your microphone, click Advanced Settings, and then in the Choose microphone's input source list, click the input source you want.

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Enable or disable audio compression

1. On the Settings menu, click Audio/Video.
2. Under Audio Settings, click Advanced Settings.
   
3. Select or clear the Enable audio compression check box.
4. If you’ve disabled audio compression, click Audio Format, and then select the audio format you want.

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View current audio and video settings

1. On the Settings menu, click Audio/Video.
2. Do one or both of the following:
   • To view current video settings, under Video Settings, click Advanced Settings.
   • To view current audio settings, under Audio Settings, click Advanced Settings.

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Change the layout of open video windows

1. On the Settings menu, click Audio/Video.
2. Under Window Layout, select the option you want, and then click OK.

Tip  To maximize an open video or capability window, double-click the window’s title bar.

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Sending and playing audio and video

There are several ways to control which streams you want to send and play:

• Before you join a venue, you can specify the default settings you want.
• After you join a venue, you can specify which streams you want to send and play individually.

In the Audio/Video Settings dialog box, you can choose whether you want ConferenceXP to send and play your video streams, send your audio stream, and play others’ audio and video streams on your computer automatically. When you join a venue, ConferenceXP then plays and sends the audio and video streams you specified. You can choose to stop playing streams individually at any time.

If you choose to stop sending your video stream, neither you nor anyone else can view your video stream. If you choose to stop playing your video stream, you can no longer view your video stream, but others can, since ConferenceXP is still sending the stream.

You can temporarily stop playing a video stream by clicking the Pause button on the control bar of the video window. To resume playing the video, click the Play button. You can also temporarily stop sending your video stream by clicking the Camera icon or stop sending your audio stream by clicking the Audio icon. A red circle with an “x” appears on the icon when no stream is being sent. To resume sending your video or audio stream, click the Camera icon or Audio icon again.

When you click the Close button in the video window, ConferenceXP stops playing your video stream on your computer and stops sending your video steam to others in the venue. To send or play your video stream again, you must leave and then rejoin the venue.

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Send or play streams automatically

1. On the Settings menu, click Audio/Video.
2. Under Auto-play, do one or more of the following:

   To	Do this
   Send or stop sending your video streams automatically	Select or clear the My video stream(s) check box.
   Play or stop playing other participants’ audio streams on your computer automatically	Select or clear the Others’ audio streams check box.
   Play or stop playing other participants’ video streams on your computer automatically	Select or clear the Others’ video streams check box.

    
   

Note  If you choose to stop playing your video streams, ConferenceXP still opens a video window with a black background for your video stream.

Tips

• After you join a venue, you can choose to play or stop playing an audio or video stream at any time. For instructions, see Play or stop playing an audio or video stream.
• If you do not want to sent your audio stream automatically, under Audio Settings, in the Sound recording list, click <none>.

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Play or stop playing an audio or video stream

• In the Venue window, right-click the participant icon you want, and then click the stream you want to stop or play.
  
  
  Tip  You can also choose to stop sending your audio or video stream in your video window.

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Stop sending your video stream

• In the control bar of your video window, click the Camera icon .
  
  Click the Camera icon again to resume sending your video.
   
  
  
  Note  Clicking the Close button in the video window causes ConferenceXP to stop playing your video on your computer and to stop sending your video to others in the venue. To send or play your video again, you must leave and then rejoin the venue.

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Stop sending your audio stream

• In the control bar of your video window, click the Microphone icon.
  
  Click the Microphone icon again to resume sending your audio.
   
  
  
  Note  Clicking the Close button in the video window causes ConferenceXP to stop playing your video on your computer and to stop sending your video to others in the venue. To send or play your video again, you must leave and then rejoin the venue.

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Pause a video stream

• In the control bar of the video window, click the Pause button.
   
  Click the Play button to resume playing the video.
   
  
  
  Note  Clicking the Close button in the video window causes ConferenceXP to stop playing your video on your computer and to stop sending your video to others in the venue. To send or play your video again, you must leave and then rejoin the venue.

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Using capabilities

Capabilities, like add-ins, enable developers to customize the functionality of ConferenceXP. Capabilities included with ConferenceXP appear on the Actions menu. When you install a new or custom capability, it appears on the Actions > Start Other Capabilities menu.

ConferenceXP includes the following capabilities:

• Presentation  Collaborate on an electronic whiteboard or PowerPoint presentation with other participants in the venue.
• Chat  Send instant messages to all other participants in the venue.
• Windows Media Playback  Play a Windows Media file in a video window and send it to all participants in the venue.
• Local Screen Streaming  Send continuously updated images of your desktop in a video window to all participants in the venue.
• Shared Browser  Share your browser window with other participants in the venue.
• UW Classroom Presenter  Project your PowerPoint presentation in a conference or classroom setting and use its advanced inking features.
• Group Chat  Send instant messages to the individuals or groups in the venue you specify.

ConferenceXP capabilities send and receive presentations by using the RTDocuments protocol. Capabilities can send presentations, view presentations, or both. Presentation viewers, such as ConferenceXP Presentation and Microsoft OneNote, appear on the Presentation Viewer submenu. If you have more than one presentation viewer installed, you can choose the one you want to use.

A capability can be either an owned or a venue capability:

• Owned capability  A participant owns these capabilities. The participant who starts the capability owns it. When that participant leaves the venue, the capability they started closes. ConferenceXP Presentation is an owned capability.
• Venue capability  The venue owns these capabilities. When the participant who starts the capability leaves the venue, the capability remains open for as long as there is at least one participant in the venue or a participant chooses to close the capability. ConferenceXP Chat is a venue capability.

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Collaborate on a whiteboard or PowerPoint presentation

1. Join a venue.
2. On the Actions menu, click Start Presentation.
   
   ConferenceXP Presentation opens in a new window.

Tip  For details on using ConferenceXP Presentation, see ConferenceXP Presentation Help.

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Exchange text messages

1. Join a venue.
2. On the Actions menu, click Start Chat.
3. Type the topic you want to discuss, if you want, and then click OK.
   
   
4. In the lower Chat pane, type your message, and then click Send.
   

Tip  To maximize the chat window, double-click the window’s title bar.

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Play a Windows Media file

1. Join a venue.
2. On the Actions menu, click Start Windows Media Playback.
3. In the Windows Media File dialog box, click Select File.
4. Select the Windows Media file you want to play, and then click OK.
5. Do one or more of the following:

   To	Do this
   Continuously play the file	Select the Repeat check box.
   Play the file	Click the Play button.
   Pause the playback	Click the Pause button.
   Stop playing the file	Click the Stop button.

Tip  To maximize the window displaying the Windows Media file, double-click the window’s title bar.

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Stream your desktop image

1. Join a venue.
2. On the Actions menu, click Start Local Screen Streaming.
3. Click Start.

Tip  To maximize the window displaying the streaming desktop image, double-click the window’s title bar.

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Share your browser window

1. Join a venue.
2. On the Actions menu, click Start Shared Browser.
   
   A new Microsoft Internet Explorer browser window opens.
   
3. In the new Internet Explorer window, go the Web page you want.

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Start UW Classroom Presenter

1. Join a venue.
2. On the Actions menu, click UW Classroom Presenter.

Note  To open a PowerPoint presentation in UW Classroom Presenter, it must first be converted to a .csd file by using DeckBuilder. For more information about using UW Classroom Presenter, visit the UW Classroom Presenter Web site.

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Send text messages to specific participants or groups

1. Join a venue.
2. On the Actions menu, point to Start Other Capabilities, and then click Start Group Chat.
3. Do one of the following:
   

   To	Do this
   Send a message to all participants	Under Involved Groups, select the All Users check box. In the To Be Sent box, type your message, and then click Send.
   Send a message to specific participants	Under Involved Groups, click to expand All Users, and then select the check box next to the participants you want. In the To Be Sent box, type your message, and then click Send.
   Create a chat group	Under Involved Groups, click Group Management. Click New. Type a name for your group in the Name box, type a description in the Description box if you want, and then click OK. Click OK.
   Send a message to a chat group	Under Involved Groups, click to expand All Involved Groups, and then select the check box next to the group you want. In the To Be Sent box, type your message, and then click Send.
   Join a chat group	Under Involved Groups, click Group Management. Under Available Chat Groups, click the one you want to join, and then click Join. Click OK.
   Remove a chat group	Under Involved Groups, click Group Management. Under Available Chat Groups, click the one you want to remove, and then click Remove. Click OK.

Tip  To maximize the Group Chat window, double-click the window’s title bar.

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Start a new or custom capability

1. Join a venue.
2. On the Actions menu, point to Start Other Capabilities, and then click the capability you want.

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View, start, or close a venue capability

• Do one of the following:

  To	Do this
  View open venue capabilities	On the Actions menu, point to Active Venue Capabilities.
  Start a venue capability on your computer	On the Actions menu, point to Active Venue Capabilities, and then click to add the check mark next to the capability channel you want to start.
  Close a venue capability on your computer	On the Actions menu, point to Active Venue Capabilities, and then click to remove the check mark next to the capability channel you want to close.

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Change the presentation viewer

1. On the Settings menu, point to Presentation Viewer, and then click the one you want.
2. In the confirmation message that appears, click OK.
3. Restart ConferenceXP.

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Recording and playing back ConferenceXP sessions

With Archive Service, you can record a ConferenceXP session and you can play back previously recorded ConferenceXP sessions. To enable Archive Service in ConferenceXP, specify the archive service you want to use. For services hosted by Microsoft Research, see ConferenceXP Hosted Services. If Archive Service is installed on a network computer, you can get your Archive Service computer’s host name from your system administrator. For the Archive Service host name, you can specify either the IP address or the DNS name of the host computer. If you want to specify a port, follow the host name with the port number you want to use, separated with a colon. For example, host:xxxx, where host is name of the host computer and xxxx is the port number. If you specify no port, ConferenceXP uses the default Archive Service port, which is 8082.

If you choose to play a recorded conference while not in a venue, only you can see the playback. If you join a venue and then choose to play a recorded conference, you as well as everyone else in the venue can see the playback. You can choose which streams in the recorded conference you want to play back.

When you record a ConferenceXP session, ConferenceXP records and archives all streams being sent, which may be continuous data streams, such as audio, video, Windows Media Playback, and Local Screen Streaming, or non-continuous data streams, such as Presentation and Chat. However, when you play back a conference, recorded non-continuous data streams may not play back as expected. For more information, see the ConferenceXP 3.5 Release Notes.

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Add a favorite Archive Service

1. On the Settings menu, click Services.
2. Click Configure Archive Services.
3. In the Archive Service host name or IP Address box, do one of the following:
   

   To	Do This	For Example
   Specify a host computer by name and use the default port	Type the DNS name of the host	my.archiveservice.com
   Specify a host computer by name and specify a port number	Type the host name followed by a colon and then the port number you want to use	my.archiveservice.com:8080
   Specify a host computer by IPv4 address and use the default port	Type the IP address of the host	192.168.0.1
   Specify a host computer by IPv4 address and specify a port number	Type the IP address of the host followed by a colon and then the port number you want to use	192.168.0.1:8080

4. Click Add.
5. Click OK.
   
   The Enable Archive Service check box is selected.

Notes

• The port number you specify must be the same port number used by the Archive Service. Check with your network administration to make sure you are specifying the same port number.
• Archive Service does not support IPv6 addresses.

Tips

• For services hosted by Microsoft Research, see ConferenceXP Hosted Services.
• You can shorten IPv6 addresses by substituting consecutive zeros with double colons. For example, you can shorten 2000:0:0:0:0:79ff:0:f77 to 2000::79ff:0:f77.

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Edit a favorite Archive Service

1. On the Settings menu, click Services.
2. Click Configure Archive Services.
3. In the My Archive Services list, click the Archive Service you want to replace.
4. In the Archive Service host name and port box, make the changes you want, and then click Replace.
5. In the confirmation message, click OK.
6. Click OK.

Tip  For the host name, you can specify either the IP address or the DNS name of the host computer. If you specify no port, ConferenceXP will use the Archive Service default port. If you want to specify a specific port, follow the host name with the port number you want to use, separated with a colon. For example, localhost:xxxx, where localhost is name of the host computer and xxxx is the port number.

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Remove a favorite Archive Service

1. On the Settings menu, click Services.
2. Click Configure Archive Services.
3. In the My Archive Services list, click the Archive Service you want to delete, and then click Delete.
4. In the confirmation message, click OK.
5. Click OK.

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Enable or disable the Archive Service

1. On the Settings menu, click Services.
2. Select or clear the Enable Archive Service check box.

Note  If the Enable Archive Service check box is dimmed, you’ll need to add a favorite Archive Service. If the Archive Service you want does not appear in the list, you can add the one you want. For instructions, see add a favorite Archive Service.

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Connect to a different Archive Service

1. On the Settings menu, click Services.
2. In the Archive Service list, click the Archive Service you want.

Tip  If the Archive Service you want does not appear in the list, you can add the one you want. For instructions, see add a favorite Archive Service.

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Record a ConferenceXP session

1. Join a venue.
2. On the Actions menu, click Record This Conference.
3. In the Name box, type a name.
4. When you’re ready to record, click the Record button.
    
   The Archive Service (RECORDING) participant appears in the venue, and the time marker starts counting, indicating the Archive Service is recording your session.
   
5. When you’re done recording, click the Stop button.

Notes

• When recording a conference with multiple participants using ConferenceXP Presentation, make sure the initiator of Presentation closes Presentation before stopping the recording.
• To ensure proper playback after the initial recording, make sure all participants leave the venue before anyone chooses to play back the recording.

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Play back a previously recorded conference

1. If you want to play back a recording and enable others in the same venue to view it, join a venue.
2. On the Actions menu, click Play a Previously Recorded Conference. 
3. Under Conferences, click the recorded Conference you want.
4. Under Streams, select the check box next to the streams in the recorded conference you want to play back.
5. Click Select.
6. In the Conference Playback dialog box, click the Play button to start playing the conference.
   
   The Archive Service (Playing) participant appears in the venue, indicating Archive Service is playing back a recorded session.
   
7. If you want to stop the playback before it has finished playing, click the Stop button

Notes

• You can move the slider to the point that you want to play. However, if you move the slider while playing a non-continuous data stream, such as Presentation and Chat, playback may not start at the new point as expected.
• When playing back a Chat stream, the name for each message is "Archive Service (Playing)", no matter which participant typed the message.

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Connecting as a unicast client to a multicast network

If you’re using ConferenceXP Client in a unicast-only network, you can use the Reflector Service to send and receive multicast transmissions over unicast. For example, if multicast is not supported by a router in your network, preventing your ConferenceXP client from connecting to other clients in a multicast-enabled network, you can use the Reflector Service to see the other participants in a multicast network. To join a multicast venue, you must first specify a Reflector Service and then enable the Reflector service.

To use the Reflector Service, you can use the ConferenceXP hosted Reflector Service, or your administrator can install ConferenceXP Reflector Service on a server in your multicast-enabled network to receive the multicast network traffic and forward it to your ConferenceXP client over unicast. For more information, see the ConferenceXP Reflector Service 1.3 Installation Guide.

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Add a favorite Reflector Service

1. On the Settings menu, click Services.
2. Click Configure Reflector Services.
3. In the Reflector Service host name or IP Address box, do one of the following:
   

   To	Do This	For Example
   Specify a host computer by name and use the default port	Type the DNS name of the host	my.reflectorservice.com
   Specify a host computer by name and specify a port number	Type the host name followed by a colon and the port number you want to use	my.reflectorservice.com:8080
   Specify a host computer by IPv4 address and use the default port	Type the IP address of the host	192.168.0.1
   Specify a host computer by IPv4 address and specify a port number	Type the IP address of the host followed by a colon and then the port number you want to use	192.168.0.1:8080
   Specify a host computer by IPv6 address and use the default port	Type the IP address of the host	2000:0:0:1:212:79ff:fed2:f77
   Specify a host computer by IPv6 address and specify a port number	Type the IP address of the host between square brackets followed by a colon and then the port number you want to use	[2000:0:0:1:212:79ff:fed2:f77]:8080

4. Click Add.
5. Click OK.
   
   The Enable Reflector Service check box is selected.

Note  The port number you specify must be the same port number used by the Reflector Service. Check with your network administration to make sure you are specifying the same port number.

Tips

• For services hosted by Microsoft Research, see ConferenceXP Hosted Services.
• You can shorten IPv6 addresses by substituting consecutive zeros with double colons. For example, you can shorten 2000:0:0:0:0:79ff:0:f77 to 2000::79ff:0:f77.

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Edit a favorite Reflector Service

1. On the Settings menu, click Services.
2. Click Configure Reflector Services.
3. In the My Reflector Services list, click the Reflector Service you want to replace.
4. In the Reflector Service host name and port box, make the changes you want, and then click Replace.
5. In the confirmation message, click OK.
6. Click OK.

Note  The first time you add a favorite Reflector Service, the Enable Reflector Service check box is selected automatically.

Tip  For the host name, you can specify either the IP address or the DNS name of the host computer. If you specify no port, ConferenceXP will use the Reflector Service default port. If you want to specify a specific port, follow the host name with the port number you want to use, separated with a colon. For example, localhost:xxxx, where localhost is name of the host computer and xxxx is the port number.

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Remove a favorite Reflector Service

1. On the Settings menu, click Services.
2. Click Configure Reflector Services.
3. In the My Reflector Services list, click the Reflector Service you want to delete, and then click Delete.
4. In the confirmation message, click OK.
5. Click OK.

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Enable or disable the Reflector Service

1. On the Settings menu, click Services.
2. Select or clear the Enable Reflector Service check box.

Note  If the Enable Reflector Service check box is dimmed, you’ll need to add a favorite Reflector Service. If the Reflector Service you want does not appear in the list, you can add the one you want. For instructions, see add a favorite Reflector Service.

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Connect to a different Reflector Service

1. On the Settings menu, click Services.
2. Under Reflector Service, in the list of Reflector Services, click the Reflector Service you want.

Tip  If the Reflector Service you want does not appear in the list, you can add the one you want. For instructions, see add a favorite Reflector Service.

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Managing Venue Services

In ConferenceXP, the Venue Service you’re connected to determines which venues you can see in the ConferenceXP window. ConferenceXP displays the Venue Service you’re currently connected to in the status bar of the ConferenceXP window. You can specify your favorite Venue Services and connect to a different Venue Service from within ConferenceXP. For more information about creating and managing your own venues, see the ConferenceXP Venue Service 2.0 Installation Guide.

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View the Venue Service you’re currently connected to

• In the ConferenceXP window, the URL of the Venue Service you’re currently connect to appears in the status bar.
  

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Add a favorite Venue Service

1. On the Settings menu, click Services.
2. Click Configure Venue Services.
3. In the Venue Service URL box, type the URL of the Venue Service you want to add, and then click Add.
4. Click OK.

Note  The Venue Service URL must start with http:// or https://.

Tip  For services hosted by Microsoft Research, see ConferenceXP Hosted Services.

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Edit a favorite Venue Service

1. On the Settings menu, click Services.
2. Click Configure Venue Services.
3. In the My Venue Services list, click the Venue Service you want to replace.
4. In the Venue Service URL box, make the changes you want, and then click Replace.
5. In the confirmation message, click OK.
6. Click OK.

Note  The Venue Service URL must start with http:// or https://.

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Remove a favorite Venue Service

1. On the Settings menu, click Services.
2. Click Configure Venue Services.
3. In the My Venue Services list, click the Venue Service you want to delete, and then click Delete.
4. In the confirmation message, click OK.
5. Click OK.

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Connect to a different Venue Service

1. On the Settings menu, click Services.
2. Under Venue Service, in the list of Venue Services, click the Venue Service you want.

Tip  If the Venue Service you want does not appear in the list, you can add the one you want. For instructions, see add a favorite Venue Service.

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Additional resources

To learn more about ConferenceXP, you have several options:

• For help using ConferenceXP Presentation, see ConferenceXP Presentation Help.
• For more information about multicast networks, see Using ConferenceXP in a Multicast Network.
• For more information about ConferenceXP system requirements and hardware setup, see the ConferenceXP 3.5 Installation Guide.
• For details on setting up a ConferenceXP classroom, see ConferenceXP Classroom Setup Guide.
• For troubleshooting help, see the ConferenceXP Frequently Asked Questions (FAQs).

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