Communities in Trauma: Disclosure, Disinhibition, and Desensitization on Social Media

Millions of people undergo traumatic experiences annually, ranging from personal crises to those that are societal or collective. While acute distress is a normative response to trauma, a small percent of the people who have undergone such experiences continue to exhibit severe stress reactions long after the trauma. This talk presents some findings on the nature of disclosure that is manifested in social media by communities embroiled in personal and collective trauma. In a first study, we examine the affective responses in Twitter experienced in communities embroiled in an armed conflict and how they might indicate desensitization to violence. For the purpose, we specifically focus on the communities inflicted by the protracted drug war in Mexico. In a second study, we study disclosure and disinhibition in the light of dissociative anonymity in mental illness communities on the social media reddit. Our findings, spanning the two studies, reveal the kind of unique information needs that social media might be fulfilling when it comes to experiences of trauma. They also expand our understanding of the role of the social web in behavioral therapy, and the impact of post-traumatic stress on civic engagement.

Speaker Details

Munmun De Choudhury is currently an assistant professor at the School of Interactive Computing, Georgia Tech. Munmun’s research combines computer science and social science into developing techniques that can lead to a better understanding of human behavior online. She has been a recipient of the Grace Hopper Scholarship, recognized with an IBM Emergent Leaders in Multimedia award, a finalist of Facebook Fellowship, and recipient of ACM SIGCHI 2014 best paper award and ACM SIGCHI 2012 honorable mention award. Earlier, Munmun was a postdoctoral researcher at Microsoft Research, a research fellow at Rutgers, and obtained a PhD in Computer Science from Arizona State University in 2011.

Series:
Microsoft Research Talks
Date:
Speakers:
Munmun De Choudhury
Affiliation:
Georgia Tech

    • Portrait of Jeff Running

      Jeff Running

    • Portrait of Munmun De Choudhury

      Munmun De Choudhury

Series: Microsoft Research Talks