Speaker John Tang, Gina Venolia, and Steven Drucker
Date recorded 9 October 2009
Current business conditions have given rise to a particular kind of distributed team that is mostly collocated except for one remote member. These hub-and-satellite teams face the challenge of leaving the satellite colleague out-of-sight and out-of-mind. We developed a telepresence device, called an Embodied Social Proxy (ESP), which represents the satellite worker in collaborations with hub colleagues. ESP serves as a consistent video conferencing terminal for the satellite that can be moved to wherever meetings occur. Our studies of teams using ESP in their daily work show that its continuous physical presence improved the interpersonal connections between hub and satellite colleagues.
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