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Keeping Encountered Information

Catherine C. Marshall and William Jones


Although the growth of the Web has brought widespread recognition of the potential of search, not all of the information that comes into our purview is actively sought to meet a clearly defined need. Information is often simply encountered in the course of our everyday activities; as such, it may not be immediately useful. Rather, it may have potential merit as a reminder, for its evocative qualities, for its educational value, for the ideas it spurs, for its potential utility as a reference, or as something to share. Deciding what to do with encountered information—whether to keep it and if so how—represents a key challenge for the field of personal information management (PIM).


Publication typeArticle
Published inCommunications of the ACM
PublisherAssociation for Computing Machinery, Inc.
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