Nate Kushman, Srikanth Kandula, and Dina Katabi
Industry observers expect VoIP to eventually replace most of the existing land-line telephone connections. Currently however, quality and reliability concerns largely limit VoIP usage to either personal calls on cross-domain services such as Skype and Vonage, or to single-domain services such as trunking, where a core ISP carries long-distance voice as VoIP only within its backbone, to save cost with a uni-fied voice/data infrastructure. This paper investigates the factors that prevent cross-domain VoIP deployments from achieving the quality and reliability of existing land-line telephony (PSTN). We ran over 50,000 VoIP phone calls between 24 locations in US and Europe for a three-week period. Our results indicate that VoIP usability is hindered as much by BGP's slow convergence as network congestion. In fact, about half of the unintelligible VoIP samples in our data occur within 10 minutes of a BGP update.
|Published in||ACM Computer Communications Review (CCR)|
|Publisher||Association for Computing Machinery, Inc.|
Copyright © 2007 by the Association for Computing Machinery, Inc. Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, to republish, to post on servers, or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from Publications Dept, ACM Inc., fax +1 (212) 869-0481, or firstname.lastname@example.org. The definitive version of this paper can be found at ACM’s Digital Library --http://www.acm.org/dl/.