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Understanding jugaad: ICTD and the tensions of appropriation, innovation and utility

Nimmi Rangaswamy and Melissa Densmore

Abstract

This paper seeks to bring scrutiny to ‘Jugaad’ as concept of user driven innovation in the context of ICTD research. We collate and organize a variety of definitions denoting adoption and innovation of technology in constrained eco systems. We attempt to bring a nuanced understanding of contextual processes supporting or hindering use adoption and innovation of ICTs by probing the multi-meanings of Jugaad as ground-up processes of technology adoption

Details

Publication typeInproceedings
Published inProceedings of ICTD 2013, the 6th International Conference on Information and Communication Technologies and Development, Cape Town, South Africa
PublisherACM
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