Preference, Perception, and Task Completion of Open, Menu-based, and Directed Prompts for Call Routing: a Case Study - Microsoft Research

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Preference, Perception, and Task Completion of Open, Menu-based, and Directed Prompts for Call Routing: a Case Study

Jason D. Williams, Andrew T. Shaw, Lawrence Piano, and Michael Abt
2003

williams2003userpref.pdf

In Proc Eurospeech, Geneva, Switzerland

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Type	Inproceedings

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