Purpose — We assert that researchers developing new web interaction

tools should consider an array of user motives beyond query-based

information retrieval. This chapter reports on two probes used to

investigate user activities that go beyond search as traditionally

conceived.

Design/methodology — This chapter reviews research on user

experiences with search engines and general web use. It then describes

the design and case study of cards and pebbles, two search engine- AU :1

based probes developed to help elicit new concepts for web-based

experiences.

Findings — Participants reflect on their experiences with the probes

and offer ideas regarding how to incrementally shift the traditional

search paradigm and conceive of the web in new ways.

Implications/value — This investigation serves as a starting point by

offering criteria that should be considered when designing new

‘beyond search’ tools.

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Publisher  Emerald Library and Information Science
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