Rangaswamy and N
2008
Telecenter initiatives run by non-profit agents are widely believed to be critical access
points for digital inclusion. By contrast, Internet or cyber cafe´s are viewed generally
merely as commercial sites, thus falling outside the purview of non-profit initiatives
promoting e-literacy. From a contextual study of Internet cafe´s in urban and suburban
Mumbai and in peri-urban small towns of Maharashtra state, India, we report on the
localization of information and communication technology (ICTs), including how
Internet cafe´s discern survival niches and how they often serve as reasonably-priced
initiation nodes for first-time users. This article discusses a variety of context-specific
and commercial instances of ICT services as manifest in everyday commerce. We argue
that for-profit spaces like Internet cafe´s make a major contribution to digital immersion
in information-poor contexts and that these so-called ‘non-developmental’ (read
commercial) spaces successfully use ICTs to sustain businesses, to generate regular
clientele, and to adapt to local demand. In an effort to open up debate around
telecenters as privileged sites of digital inclusion, the functions of Internet cafe´s are then
compared and contrasted with processes and behaviors associated with telecenters.
In Asian Journal of Communication,
Publisher Routledge
| Type | Article |
| URL | http://www.informaworld.com/smpp/title~db=all~content=g905432138 |
| Pages | 365-378 |
| Volume | 18 |
| Number | 4 |