After access – Challenges facing mobile-only internet users in the developing world

This study reports results of an ethnographic action research study, exploring mobile-centric internet use. Over the course of 13 weeks, eight women, each a member of a livelihoods collective in urban Cape Town, South Africa, received training to make use of the data (internet) features on the phones they already owned. None of the women had previous exposure to PCs or the internet. Activities focused on social networking, entertainment, information search, and, in particular, job searches. Results of the exercise reveal both the promise of, and barriers to, mobile internet use by a potentially large community of first-time, mobile centric users. Discussion focuses on the importance of self expression and identity management in the refinement of online and offline presences, and considers these forces relative to issues of gender and socioeconomic status.

afteraccess_chi2010_prepub.pdf
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In  Proceedings of the 28th international conference on human factors in computing systems (CHI 2010)

Publisher  Association for Computing Machinery, Inc.
Copyright © 2010 by the Association for Computing Machinery, Inc. Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, to republish, to post on servers, or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from Publications Dept, ACM Inc., fax +1 (212) 869-0481, or permissions@acm.org. The definitive version of this paper can be found at ACM’s Digital Library --http://portal.acm.org/citation.cfm?id=1753326.1753720

Details

TypeInproceedings
URLhttp://doi.acm.org/10.1145/1753326.1753720
Pages2603-2606
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