Will Odom, Richard Harper, Abigail Sellen, Dave Kirk, and Richard Banks
While it can be a delicate and emotionally-laden topic, new
technological trends compel us to confront a range of
problems and issues about death and bereavement. This
area presents complex challenges and the associated
literature is extensive. In this paper we offer a way of
slicing through several perspectives in the social sciences to
see clearly a set of salient issues related to bereavement.
Following this, we present a theoretical lens to provide a
way of conceptualizing how the HCI community could
begin to approach such issues. We then report field
evidence from 11 in-depth interviews conducted with
bereaved participants and apply the proposed lens to unpack
key emergent problems and tensions. We conclude with a
discussion on how the HCI design space might be
sensitized to better support the social processes that unfold
when bereavement occurs.
In Proceedings of CHI 2010
Publisher Association for Computing Machinery, Inc.
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